Ask A1 is dedicated to safeguarding the privacy and confidentiality of personal information collected from clients, business partners, and users of our website and services. To understand how we handle your personal information, please refer to our detailed PRIVACY POLICY.
At Ask A1, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how Ask A1 (referred to as “we,” “our,” “us”) collects, uses, shares, and protects your personal data when you access our website, mobile application, or any other platform (collectively referred to as the “Platform”).
This Privacy Policy is an electronic record under the Information Technology Act, 2000, and the applicable rules thereunder, including the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. By accessing or using our services, you agree to the terms set forth in this policy and our Terms of Service. If you disagree with the terms, please refrain from using our services.
You acknowledge that you are providing information voluntarily. If you choose not to share certain details, it may limit your access to certain features or services on our Platform. For corporate clients, any prior contractual agreements regarding confidential information shall take precedence over this policy.
This Privacy Policy applies to all users, including but not limited to visitors, partners, vendors, suppliers, and employees accessing our Platform. It governs all services offered by Ask A1, including consultation, user engagement features, and other digital services.
Our policy extends to third parties, contractors, and affiliates who perform services on our behalf. This policy applies across all locations and offices of Ask A1, ensuring that data protection practices are consistent throughout our organization.
Ask A1 collects and processes personal information to enhance service delivery, maintain legal compliance, and foster better user experiences. This policy is designed to:
Protect user data and maintain transparency regarding data collection and use.
Ensure compliance with data protection regulations.
Safeguard the rights of employees, partners, and customers by mitigating the risk of data breaches.
Ask A1 collects personal data through various channels, both online and offline. This may include but is not limited to:
Personal identification details (Name, Address, Email, Phone Number, Date of Birth).
Payment and billing information (including credit/debit card details).
User-generated content (reviews, feedback, testimonials).
Business-related information (for vendors and partners, including GST details, business licenses).
Government-issued identification documents for KYC (Know Your Customer) purposes, as mandated by regulatory bodies.
The personal information collected is utilized for the following purposes:
To provide and enhance our services.
To facilitate communication and customer support.
To process transactions and verify user identities.
To ensure compliance with legal and regulatory obligations.
To send relevant updates, promotional materials, and notifications.
Ask A1 does not sell or rent your personal information to third parties. However, we may share your data with:
Service providers and business partners involved in service delivery.
Regulatory authorities when required by law.
Third-party platforms for analytics and marketing purposes.
Payment gateways and financial institutions to facilitate secure transactions.
Ask A1 implements industry-standard security practices to protect your data against unauthorized access, alteration, or destruction. Data is retained only for as long as necessary to fulfill service requirements or comply with legal obligations.
You have the right to access, modify, or delete your personal information at any time by contacting our support team. Additionally, you can choose to opt out of promotional communications.
Ask A1 reserves the right to update this Privacy Policy periodically. Changes will be communicated via our Platform, and continued use of our services constitutes acceptance of the updated terms.
For queries or concerns regarding this Privacy Policy, please contact us at support@aska1.com.
Ask A1 provides information shared by advertisers, content creators, users, employees, and third parties. While we strive to verify the authenticity of content on our platform, Ask A1 does not control or guarantee the accuracy, quality, or integrity of such content. The materials and information available on our platform may contain technical errors or typographical inaccuracies. We disclaim responsibility for the authenticity, timeliness, accuracy, or legality of the content and are not liable for any resulting loss or damage, including but not limited to data loss, revenue loss, or exposure to harmful software.
Products, services, and promotional information, including prices and availability, are subject to change without notice by the respective provider. Users should exercise discretion when engaging with content on our platform.
Ask A1 reserves the right to improve, modify, or correct errors in platform content at its sole discretion without prior notice. We aim to update content regularly, but we are not liable for any discrepancies.
All rights, trademarks, and copyrights related to the platform and its content remain the property of Ask A1. Users may download, print, or read materials for personal use only. Any unauthorized reproduction, redistribution, or transmission of platform content is strictly prohibited and may result in legal action.
External links provided on our platform are for user convenience. Ask A1 does not endorse or guarantee the quality, accuracy, or safety of external sites. We are not liable for the content or functionality of third-party websites. Clicking on external links may redirect users to sites beyond our control.
We reserve the right to disable links to or from third-party websites at our discretion, without obligation to do so. Users accessing external links are solely responsible for their actions and interpretations.
Sections of our platform may invite user participation through comments, feedback, or shared content. Ask A1 is not responsible for the accuracy or validity of user-generated content. We reserve the right to accept, reject, or moderate user submissions and to impose or relax platform rules at our discretion.
Ask A1 may implement changes to platform access, including fees, restrictions, and operating hours. Users are responsible for reviewing our terms and conditions regularly.
While we endeavor to maintain the authenticity of platform content, Ask A1 disclaims liability for damages or losses resulting from platform use, including but not limited to data corruption, revenue loss, or exposure to malicious software.